Key Dealer Services Warranty Administrator

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ACCOMPLISHMENTS
 &  REFERENCES

Known as Mr. Warranty, Charlie was one of the original facilitators selected for the Ford Motor Company FORDSTAR programHe has presented nearly 2000 FORDSTAR courses since 1996 and is contracted to do even more in 2008.  You may have sat in on one of his many seminars.  They include Global Warranty Measurements, Dealer Warranty Controls, Warranty Claims Preparation and ACES II training.  Literally hundreds of Ford and Lincoln Mercury dealers depend on Charlie to train their staff about ACES II and warranty procedures.

 

OK, but does it work?? Just ask a few of our customers!!

Frank Kovach Service Manager Kistler Ford Toledo, OH (419) 531-9911
David White Service Manager Allietta Ford, Inc. Wellsburg, WV (304) 737-0211
Walt Stacey General Manager Delong Ford Mercury Winnemucca, NV (775) 623-5001
Scott Schultz Controller Feduke Ford Vestal, NY (607) 754-5533
Bob Tiffany Dealer Tiffany Ford Hollister, CA (831) 637-4461

 

 

 

Home | Services | Seminars | Claims Cleanup | Mini Audit | Reference Guide
Onsite Training | Warranty Claim Review  | Contact us | Accomplishments

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